Customer reviews of B A Cars

By Mark W on 23 July 2017 | Verified purchase

the customer experience was excellent and a honour to do business with would recommend to anyone looking for a reliable car well done top class will use again .

Reply from B A Cars on 05/09/17

Thanks Mark, hope car does you well,

By Thomas K on 15 July 2017 | Verified purchase

Honest and upfront. A pleasure to do business with. You get what you pay for.

Reply from B A Cars on 05/09/17

Thanks Thomas

By Rachel C on 30 June 2017 | Verified purchase

My experience with B A Cars was excellent. I am the type to be suspicious of sales people of any kind, but Barrie was very friendly, helpful, and honest! No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accomodating service.

Reply from B A Cars on 05/09/17

Wow thanks, was a pleasure

By Lucie M on 05 June 2017 | Verified purchase

Great car, professional and friendly service, honest and very helpful.

Reply from B A Cars on 05/09/17

Thanks Lucie

By David F on 28 May 2019 | Purchase not verified

Very friendly and helpful.Bought Honda Civic three weeks ago and very pleased with it .

By Jonny H on 17 November 2018 | Purchase not verified

Worst garage I have ever dealt with. The salesman not only sold me a dodgy car but also refused to fix it or give me a refund.when he had the car to look at for a week he did nearly 200 miles and damaged the car! Matter is now being handled by the courts as BA cars refused to fix or repair car! Strongly recommend anyone to avoid this garage like the plague!

Reply from B A Cars on 09/02/19

This review is vexatious and spiteful. It was submitted by a customer who despite my many determined efforts to satisfy his increasingly querulous and unsubstantial demands has tried to bully me via threats of court action and disparaging social media reviews. I refused to be intimidated by these questionable tactics and eventually submitted the case for professional arbitration, which rejected the case in my favour in almost record time. I strongly value my record for Customer satisfaction and take great lengths to ensure reasonable request are fulfilled. I therefore welcome objective criticism, seeing it as an opportunity to up my game. However this malicious message was neither accurate nor fair...

By DA Y on 24 May 2018 | Purchase not verified

I answered an SD for a car with 57000 miles for £2000. When I saw the car the mileage was 93000. Honest mistake sorted by reducing to £1700. Car advertised with service history but cam belt wasn't changed so I arranged to have it done. I had the car a week and warning light came on for airbag. Took the car to have cam belt changed and tyre was flat. Rim rusted so bead had to be grounded and sealed costing me money. The car had NO REAR BRAKES. Had them done and dealer refused to refund for the job. Avoid if you want a roadworthy car!

By john o on 14 January 2018 | Purchase not verified

I would like to comment on my recent visit to your car showroom , I must say that is was the best experience that I have ever had during the purchase of my latest car .The level of customer service that I got was far beyond my expectation, I would like to say a big thank you to the sales man Barry and what a great car I got as well , I will be back for another deal at a later stage .

By john o on 14 January 2018 | Purchase not verified

I would like to comment on my recent visit to your car showroom , I must say that is was the best experience that I have ever had during the purchase of my latest car .The level of customer service that I got was far beyond my expectation, I would like to say a big thank you to the sales man Barry and what a great car I got as well , I will be back for another deal at a later stage .

By Charles H on 12 December 2017 | Purchase not verified

Great to meet a guy who is aware of the market ,honest pleasure to deal with my son purchased his veh which was as discrlbed.Thank you Barrie afirst class service highly recommend.